Privacy Policy

This privacy policy informs you as a user of our website and our offers about the nature, scope and purpose of the collection and use of personal data.

We expressly point out that data transmission on the Internet (e.g. when communicating via e-mail) has security gaps and cannot be completely protected from access by third parties.

This privacy policy is currently valid and has the status February 2021. Due to the further development of our website and offers or due to changed legal or regulatory requirements, it may become necessary to change this privacy policy. The current data protection declaration can be accessed and printed by you at any time on our website under https://www.polli-allergie.de/en/data-protection.

Identity and contact details of the controller:

Responsible for data processing

The data controller is:

URSAPHARM Arzneimittel GmbH
Industriestraße 35
66129 Saarbrücken Germany
Phone: +49 (0) 6805/9292-0
Fax: +49 (0) 6805/9292-88
E-Mail: datenschutz@ursapharm.de

Data protection officer

Data Protection Officer
URSAPHARM Arzneimittel GmbH
Industriestraße 35
66129 Saarbrücken
E-Mail: datenschutz@ursapharm.de

Disclosure of data to third parties and third party providers

We comply with the legal requirements. Data is only passed on to third parties within the scope of the statutory provisions.

Data processing on our website

General information

Integration of third-party services and content

We may use third-party services within our website to, for example, integrate external media, perform analyses, etc. This is always done on a legal basis, such as on the basis of our legitimate interests (e.g. our interest in the analysis, optimization and economical operation of our website) within the meaning of Art. 6 sec. 1 lit. f GDPR or - if this is necessary in individual cases - on the basis of your previously given consent pursuant to Article 6 sec. 1 lit. a GDPR.

Such services generally require that the third-party providers perceive the IP address of the users, since they could not send the corresponding content to the browser without the IP address. The IP address is required for the presentation of such content. We try to only use services whose respective providers only use the IP address for the delivery of the content. Some providers also use so-called “pixel tags” (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include, among other things, technical information about the browser and operating system, referring websites, visiting time and other information on the use of our online offer, as well as being linked to such information from other sources.

For more information on which services are actually used on this site and how data is processed within their framework, as well as the relevant legal basis, please refer to the explanations on the respective services in the further course of this data protection declaration.

Types of data processed

On our website, we collect and process inventory data (e.g. names, addresses), contact data (e.g. e-mail addresses, telephone numbers, fax numbers, postal address), usage data (e.g. websites visited, links clicked, interest in content, access times, access locations), content data (e.g. comments, text entries, photos, videos) and measurement and communication data (e.g. device information, browser information, IP addresses).

Categories of data subjects

The persons affected by the processing of personal data are all visitors and users of our website.

Purpose of processing

We collect and process the personal data of users of our website in order to communicate with and inform them (e.g., contact and other inquiries), to perform statistics, reach measurement and analysis (e.g., with marketing and analysis tools), so that we can better design and optimize content and functions, to technically manage and optimize the website and to close security gaps.

Legal bases for the processing of personal data

We only process personal data if we have a legal basis to do so. In the following, we will identify the legal bases in question individually in the context of the respective data processing operations. In general, we are always entitled to process personal data, if the person concerned has given its consent (see Art. 6 sec. 1 lit. a, Art. 7 GDPR) if we are obliged to fulfil contractual or pre-contractual obligations (see Art. 6 sec. 1 lit. b GDPR) if we have to fulfil other legal obligations (see Art. 6 sec. 1 lit. c GDPR) or if we safeguard our legitimate interests (see Art. Art. 6 sec. 1 lit. f GDPR).

Recipients of personal data

We may transfer personal data to processors or other third parties (e.g. hosting agencies, etc.) with whom we cooperate. We are entitled to do this if the data subject has consented to this (see Art. 6 sec. 1 lit. a, Art. 7 DSGVO), if we thereby fulfill contractual or pre-contractual obligations (see Art. 6 sec. 1 lit. b DSGVO), if we thereby fulfill a legal obligation (see Art. 6 sec. 1 lit. c DSGVO) or if we safeguard our legitimate interests (see Art. 6 sec. 1 lit. f DSGVO). We conclude a so-called data processing agreement with data processors in accordance with Art. 28 DSGVO, according to which they also undertake to comply with the rules of data protection.

Hosting

This website is hosted on the servers of the Mittwald CM Service GmbH & Co. KG. The hosting services we use are intended to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating this website. The legal basis for the use of the hosting services is the safeguarding of our legitimate interests in the analysis, optimization and economical and safe operation of our website (see Art. 6 sec. 1 p. 1 lit. f GDPR). In doing so, we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data from all users of this website on the basis of this. We have concluded corresponding order data processing contracts with our hosting providers.

Access Data / Server-Logfiles

Based on our legitimate interest under Art. 6 sec. 1 lit. f GDPR, we collect data about every access to our website (so-called web server log files). The data processed includes IP address, time of retrieval, type of request, protocol, HTTP status, referer, browser type and version, operating system, and the message of successful retrieval. The data are used for statistical evaluations for the purpose of operation, safety and optimization of the offer. The data will be stored for security reasons (e.g. for the investigation of abuse cases) for a period of up to 60 days.

The IP address is stored anonymously only. If a longer retention is required for evidence purposes, these will be deleted after the final clarification of the matter.

Cookies

Furthermore, when you use our website, cookies may be stored on your computer. Cookies are small text files that make it possible to store specific information related to the device on the user's access device (PC, smartphone, other devices). They serve the user-friendliness of websites (e.g. storage of login data), the collection of statistical data of the use of the website and for analysis in order to improve the website. Cookies cannot run programs or transmit viruses to your computer.

You can prevent the storage of all or only certain cookies by setting your browser accordingly in the security settings. Cookies that have already been saved can be deleted in the browser. In these cases, however, the use of the website may be restricted.

This website may use the following types of cookies:

• Transient (temporary) cookies
• Persistent (permanent) cookies

Transient cookies are automatically deleted when you close or log out of the browser. This includes, in particular, session cookies. These store a so-called session ID, which can be used to assign various requests from your browser to the common session. This allows your computer to be recognized when you return to our website.

Persistent cookies are automatically deleted after a predetermined duration, which may vary depending on the cookie. You can delete the cookies in your browser's security settings at any time.

Both types of cookies may come from us (then "first-party cookies") or from third-party providers ("third-party cookies").

Such cookies, which enable the safe functioning of the website in the first place and such cookies, which only record the general usage behavior statistically (e.g. access to the website at all and the time of access), without merging user data across websites, without using external servers or services and without establishing traceability, we use on the basis of our legitimate interest in a secure and functional provision of the website as well as for statistical purposes to optimize our website in accordance with Article 6 sec. 1 lit. f GDPR.

The use of other cookies is based exclusively on your previously given consent in accordance with Art. 6 sec. 1 lit. a GDPR. Such cookies are usually used to optimize our offer as well as to develop and optimize individual marketing measures. You can give your consents for the cookies and tools in question voluntarily when you first visit our website. You can change your decision at any time on our website.

Deactivation/opposition to cookies:

In general, you can object to the use of cookies for range measurement and advertising purposes via the deactivation page of the network advertising initiative (http://optout.networkadvertising.org/) and additionally the US website (http://www.aboutads.info/choices) or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/).

Furthermore, the storage of cookies can be prevented by setting this in the security settings of your browser. However, you may then not be able to use all the functions of this website.
These options apply to all cookies listed below that we use for this website.

MyFonts Counter

On this website, we use the web-based design service MyFonts from the service provider Monotype Imaging Holdings Inc, 600 Unicorn Park Drive, Woburn, MA 01801, USA (“MyFonts”). We use it to optimise the texts and backgrounds (so-called "fonts") displayed on the site so that they are always presented to you in a legible and attractive manner. This works in such a way that your browser loads the fonts required for the presentation into your browser cache. On the basis of our contractual relationship, MyFonts is entitled to remuneration which is calculated on the basis of the number of hits on the website with said fonts. For this reason, we are contractually obliged to include a so-called tracking pixel on the website. This is a one-pixel image file that is stored on the website itself. This pixel-code collects the IP addresses of the visitors in order to count the number of different accesses (“hits”). The data is processed by MyFonts together with an anonymised project number and the page URL for the purpose of counting. For details of what MyFonts does with the data, please see their privacy policy at: https://www.monotype.com/de/rechtshinweise/datenschutzrichtlinie/datenschutzrichtlinie-zum-tracking-von-webschriften.

eTracker

We use the service etracker Analytics of etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Imprint: https://www.etracker.com/impressum/ (hereinafter referred to as "etracker").
Here you can find FAQ from etracker regarding the GDPR: https://www.etracker.com/docs/faq/eu-dsgvo/.
The privacy policy of etracker can be found here: https://www.etracker.com/datenschutz/.
We have concluded a corresponding data processing contract with etracker.

We use etracker Analytics on the basis of our legitimate interest under Art. 6 sec. 1 p. 1 lit. f GDPR, in this case in the interest to evaluate our website and improve it for you as a user. As standard, etracker Analytics does not use cookies, but records the visiting behavior (using purely technical parameters, such as the abbreviated address or the browser used) within a session (visit to the website) by means of cookieless session tracking. A hash value (combination of characters from which the original data cannot be derived) is generated by means of a fingerprinting procedure from purely technical data (such as the abbreviated IP address or the browser used), to which the date of the page call is added, in order to make a conclusion on the identity of the user even less likely. This value is automatically deleted every 24 hours. Within 24 hours, this fingerprint allows to analyze user behavior.

You can object to the data processing here at any time: disable trackingenable tracking

In addition to the etracker Analytics, we use on our website the etracker Optimiser add-on from etracker with A/Btesting (further information: https://www.etracker.com/docs/bedienung/etracker-optimiser/testing-targeting/a-b-testing-smart-messages/), Overlay Messaging (further information: https://www.etracker.com/docs/videos/etracker-optimiser/smart-messages/), Remarketing Feed (further information: https://www.etracker.com/docs/data-services/remarketing-feed/) as well as access to user profiles in real time.

Google Analytics

We use the web-tracking tool Google Analytics (https://marketingplatform.google.com/intl/de/about/analytics/) of the company Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, imprint: https://www.google.de/intl/de/contact/impressum.html.

The parent company of this Irish-based company is: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google").

Furthermore, we would like to point out that you can prevent the storage of cookies at any time by setting your browser appropriately. Further information in this context we have compiled, with regard to the most common browsers, below, but point out that this may limit the functionality of our website.

• Mozilla Firefox: https://support.mozilla.org/de/kb/verbesserter-schutz-aktivitatenverfolgung-desktop
• Microsoft Edge: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
• Google Chrome: https://support.google.com/chrome/answer/95647
• Opera: https://help.opera.com/de/latest/web-preferences/#cookies
• Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac

You can also download a browser add-on to disable Google Analytics at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. By installing the add-on, you prevent the collection and processing of the data collected by the cookie by Google. If you have given your consent and the storage of cookies in your browser is not prevented, your use of the website is analyzed by means of Google Analytics by the use of cookies. In this respect, we have concluded a corresponding data processing contract with the company Google. In general, the information generated by the cookies is transmitted to and stored on a Google server in the USA. We use Google Analytics with a code extension to ensure that your IP address is only processed in a truncated manner and that rough localization is possible, but that the connection of the data to a person cannot be made. It is possible to merge the IP address transmitted by your browser with other data from Google, e.g. with data from your Google account. We would like to point out that the data processing is mainly carried out by Google and not all data is anonymous. In addition, Google may link to other data on your part, such as the search history, personal accounts, usage data and any other data that Google has about you.

Here you can find information about your Google Account privacy settings: https://safety.google/intl/de/privacy/privacy-controls/.

With privacy settings, you can decide for yourself what data is stored in your Google Account. In individual cases, the unabridged (and therefore not anonymised) IP address is transmitted to the USA and truncated accordingly. Google uses the data provided to evaluate the use of the website, so that we have access to relevant statistics (e.g. about the activities on the website). Google itself uses this data for its own purposes, such as profiling. In addition to Google, this data is also accessed by public authorities.

We also use Google Analytics to analyze visitor flows across devices via a user ID. In addition, google can link to the usage data of other devices. In order to prevent cross-device capture by Universal Analytics, it is necessary to perform the opt-out on all devices with which you have accessed our website.

Facebook/Meta Conversion Tracking | Facebook/Meta Pixel

We integrate a Facebook pixel of the company Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (Imprint: https://www.facebook.com/terms) on our website. This is a so-called tracking pixel or counting pixel, meaning a small graphic file that is automatically reloaded when a website is called up and thus enables tracking of user behaviour.

The data policy of the company Facebook Ireland Limited can be found here: https://www.facebook.com/about/privacy. The parent company of this Irish-based company is: Meta Platforms, Inc. (formerly Facebook, Inc.), 1601 Willow Road, Menlo Park, California 94025, USA.

Provided you have given your consent and the storage of cookies in your browser is not prevented, the Facebook pixel enables us to measure the effectiveness of our advertising in the form of conversion. With the Facebook pixel, it is also possible for you, as a user of our website, to be shown our advertisements (Facebook ads) within the social media platforms Facebook and/or Instagram. The advertisements will only be displayed based on the interests of the users that have shown to be interested in our offer (e.g. recognisable by the fact that a user has already visited our website) or who have other characteristics, such as an interest in certain products or services. As a logged-in Facebook user, you can deactivate this function under https://www.facebook.com/settings/?tab=ads#._ As a logged-in user of Instagram, you can deactivate the function under https://www.instagram.com/accounts/cookie_settings/?hl=de.

If consent is given, a direct connection to the Facebook server is established when our website is called up. We cannot influence the data collected, the scope of the collection, the purpose and the processing procedures or the deletion and storage periods. An assignment to an existing Facebook profile cannot be ruled out.

Google Maps – Pharmacy Finder

We offer you a free service on this website under the name "Pharmacy Finder".

Technically, the pharmacy finder is implemented based on the service Google Maps. This allows us to display interactive maps directly on the website and allows you to use the map function comfortably; including searching and displaying pharmacy locations.

It is the interactive map service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, imprint: https://www.google.de/intl/de/contact/impressum.html. The parent company of this Irish-based company is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google"). Google's privacy policy is available here: https://policies.google.com/privacy?hl=de.

We integrate Google Maps via Google API on our website (the acronym API stands for application programming interface). This is a program interface that allows us to integrate third-party services on our website, the privacy policy regarding the Google API service can be found here: https://developers.google.com/terms/api-services-user-data-policy).

In principle, we only use Google Maps if you have given us your express consent via our Consent tool. The integration of Google Maps on our website and the associated data processing is based on your consent within the meaning of Art. 6 sec. 1 lit. a GDPR. The transfer of your data to a third country from our website is in the present case within the meaning of Artt. 44 ff. GDPR justified by your consent, this follows from Art. 49 sec. 1 lit. a GDPR.

If you have given your consent and then call up the sub-page on which Google Maps is implemented, Google will receive the information about this call-up and a transfer of the personal data mentioned in this data protection declaration will take place in the case of purely informational use of the website to Google. This transfer is used to create a user profile by Google and takes place regardless of whether you have a Google account. However, if an account is available and if you are logged into the account when you access the sub-page on which Google Maps is implemented, this data will be assigned. This data is stored by Google and used for advertising and/or market research purposes, such as the provision of tailored advertising. If you do not want the data to be assigned to your google profile, you must log out before visiting the website with the Maps service.

If you wish to prevent the processing described above by Google Maps and the associated transfer of data to the USA, please do not give your consent or do not visit the subpage containing the "Pharmacy Finder" and/or log out of your Google Account before visiting the site (see above).

Further information on the purpose and scope of the data collection and its processing, as well as the possibility of objecting, can be found here:
Datenschutzerklärung der Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA: https://www.google.com/policies/privacy/ ,
Opt-Out: https://www.google.com/settings/ads/.

Use of social media

We maintain online presences within various so-called social media platforms. You can either reach our presences via search engines, via the platforms themselves or follow the links on our website. We would like to point out that on these platforms your data is partly processed by us and partly by the platform operators, which can sometimes also happen outside the european union. For the details of the processing, the risks and legal bases etc., please compare the data protection declarations linked below for the respective presences.

Facebook FanPage

Our data protection declaration as well as the information about the subject responsible (imprint) for our Facebook-FanPage can be found here.

Contact

When contacting us (e.g. via contact form, e-mail or via our Facebook account), your details will be processed in accordance with Art. 6 lit.b GDPR in order to process the request and in the event that follow-up questions arise. Your data will be deleted as soon as we have fully processed your request.

Your rights as data subjects

You can request information about the data stored about you at any time free of charge at the above address. In addition, under certain conditions, you may request the correction or deletion of your stored personal data. Furthermore, you may have the right to restrict the processing of your data as well as a right to the publication or transfer of the data provided by you in a structured, common and machine-readable format. If the processing of your personal data is based on your consent, there is also the right to revoke the consent at any time. This does not affect the legality of the processing carried out on the basis of consent until the revocation.

Right to object

You have the right to object at any time to the processing of your personal data, which is based on Article 6 sec. 1 lit. f) GDPR. In particular, an objection may be made to the processing for direct marketing purposes.

Right of appeal

You can also contact the above-mentioned data protection officer or a data protection supervisory authority with a complaint.

The supervisory authority responsible for us is:

Unabhängiges Datenschutzzentrum Saarland
Die Landesbeauftragte für Datenschutz und Informationsfreiheit
Fritz-Dobisch-Straße 12
66111 Saarbrücken
Telephone: (0681) 94781-0
Telefax: (0681) 94781-29
E-mail: poststelle@datenschutz.saarland.de

Transfer of data to a third country/outside the EU

If we transfer personal data to service providers outside the EU, we will only do so in accordance with Artt. 44 et seq. GDPR, i.e. in principle only if an adequate level of data protection has been confirmed to the third country by the EU Commission or if other adequate data protection safeguards (e.g. binding internal data protection rules or EU standard contractual clauses) are in place. Should we deviate from this exceptionally, we will always inform you in good time before the start of processing and start the processing only after your prior, explicit, informed consent (Art. 49 sec.1 lit. a GDPR).

Use of social media | Facebook

Facebook Fan Page | Imprint

URSAPHARM Arzneimittel GmbH
Industriestraße 35
66129 Saarbrücken

Legal

URSAPHARM Arzneimittel GmbH is a limited liability company in accordance with the GmbH Gesetz (German Federal Act on Limited liability companies).
Managing Director: Frank Holzer, Dominik Holzer

Contact:

Phone: + 49 (0) 68 05 92 92-0
Fax: + 49 (0) 68 05 92 92-88
E-mail: info@ursapharm.de
Internet: www.ursapharm.de

Supervisory authority:

Ministry of Social Affairs, Health, Women and Family (Ministerium für Soziales, Gesundheit, Frauen und Familie)
Franz-Josef-Röder-Straße 23
66119 Saarbrücken
Telephone (0681) 501 00

Commercial register:

Saarbrücken District Court, HRB 18141
VAT ID number: DE 200 408 804

Responsible for content in accordance with Section 18 (2) MStV:

Barbara Sold, Industriestraße 35, 66129 Saarbrücken

Facebook Fan Page | Privacy Policy

We appreciate your visit on our Facebook fan page https://www.facebook.com/PolliAllergie (hereinafter also called "Page") and the associated interest in our company. With the aim of providing you with the highest possible level of transparency, we will inform you below about the nature, scope and purpose of the collection, processing and storage of personal data that accrues in the context of the use of our Facebook fan page. The General Data Protection Regulation (hereinafter referred to as the "GDPR") can be accessed here as a complete document. Of course, there is no obligation for you to provide us with personal data, but we would like to point out that this may be necessary for certain functions of our Facebook fan page and that you will not be able to use these functions in this case or only with restrictions. When you visit our Facebook fan page (even if you do not have a Facebook profile yourself), personal data is collected, processed, used and stored not only by us, but also by Facebook itself. This is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, Imprint: https://www.facebook.com/terms. The parent company of this Irish-based company is: Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA (hereinafter referred to as "Facebook"). Since not all individual data processing operations as well as their scope are known by us in detail, we refer to the data policy of Facebook, which can be accessed here, for certain points within this data protection declaration.

Definition of terms

The following terms that we use within our privacy policy are defined within Article 4 GDPR. This is only an extract from Article 4 GDPR. All definitions can be viewed in the GDPR (available here).

• Personal data (Art. 4 no. 1 GDPR)
  Personal means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

• Processing (Art. 4 no. 2 GDPR)
  Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

• Pseudonymisation (Art. 4 No. 5 GDPR)
  Pseudonymisation means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

• Controller (Art. 4 no. 7 GDPR)
  Controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

• Processor (Art. 4 No. 8 GDPR)
  Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

• Third party (Article 4 No. 10 GDPR)
  Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

• Consent (Art. 4 No. 11 GDPR)
  Consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

• Enterprise (Art. 4 No. 18 GDPR)
  Enterprise means a natural or legal person engaged in an economic activity, irrespective of its legal form, including partnerships or associations regularly engaged in an economic activity.

Jointly responsible (Art. 4 no. 7 GDPR) in accordance with Article 26 GDPR

URSAPHARM Arzneimittel GmbH
Industriestraße 35
66129 Saarbrücken
Phone: + 49 (0) 68 05 92 92-0
Fax: + 49 (0) 68 05 92 92-88
E-mail: info@ursapharm.de
Internet: www.ursapharm.de

Our complete imprint can be found here: https://polli-allergie.de/en/legal-notice

Facebook Ireland Ltd.,
4 Grand Canal Square, Grand Canal Harbour,
Dublin 2 Ireland,
Impressum: https://www.facebook.com/terms

The parent company of this Irish-based company is: Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA.

The basis of the data processing is an agreement between us and Facebook in accordance with Art. 26 sec. 1 and 2 GDPR. You find it under the following link: https://www.facebook.com/legal/terms/page_controller_addendum. Pursuant to Article 26(3) GDPR, you may exercise your rights against both us and Facebook in accordance with this Privacy Policy.

Data protection supervisor

URSAPHARM Arzneimittel GmbH
z. Hd. of the Data Protection Supervisor
Industriestraße 35,
66129 Saarbrücken

You can reach our Data Protection Officer at the e-mail datenschutz@ursapharm.de or by post at our aforementioned address.

Facebook
You can contact Facebook's data protection officer using the following form: https://www.facebook.com/help/contact/540977946302970

Legal bases of processing

For any processing described within this Privacy Policy, we will always inform you of the appropriate legal basis on which the processing is carried out. A distinction is made between the following case groups where processing is lawful:

• You have given us consent to the processing of personal data concerning you for one or more specific purposes (Art. 6 sec. 1 lit. a GDPR).
• There is a contract between you and us for the fulfilment of which the processing takes place or the processing is necessary for the implementation of pre-contractual measures, which are carried out on your request (Art. 6 sec. 1 p. 1 lit. b GDPR).
• The fulfilment of a legal obligation to which we are subject requires processing (Art. 6 sec. 1 p. 1 lit. c GDPR).
• The protection of vital interests on your part or of another natural person requires processing (Art. 6 sec. 1 p. 1 lit. d GDPR).
• The exercise of a task entrusted to us which is in the public interest or the exercise of official authority require processing (Art. 6 sec. 1 lit. e GDPR).
• The necessity of the processing in order to safeguard our legitimate interests or the legitimate interests of a third party, unless your interests or fundamental rights and fundamental freedoms, which require the protection of personal data, predominate (Art. 6 sec. 1 p. 1 lit. f GDPR).

With regard to Facebook's data processing, we refer to Facebook's data policy, which you can access under the following link https://www.facebook.com/policy.php, as well as to Facebook's cookie policy, which you can reach under the following link: https://www.facebook.com/policies/cookies/.

Storage of data / deletion of data

Within the processing as described in our privacy policy, we always inform you of the corresponding storage period or the times of deletion or blocking of the data. If no explicit storage period is defined, the data will be deleted or blocked as soon as the purpose or legal basis for the storage no longer applies.

Storage can take place beyond the defined times if statutory regulations to which we are subject (e.g. Section 147 Tax Code (Abgabenordnung), Section 247 Commercial Code (Handelsgesetzbuch)) provide for a different storage period. After the storage period, the personal data will be deleted or blocked, unless further storage is required by us due to a legal basis. In addition, storage beyond the specified time is possible in the event of a (threatening) dispute with you or any other legal procedure. With regard to Facebook's data storage or deletion, we refer to Facebook's data policy, which you can access under the following link https://www.facebook.com/policy.php, as well as Facebook's cookie policy, which you can reach under the following link: https://www.facebook.com/policies/cookies/.

Collection of personal data

In the following, we will inform you about the collection of personal data (such as name, e-mail address, address or user behaviour).

Exclusively informational use of our Facebook fan page (without log-in)

You can always access our Facebook fan page even if you do not have a Facebook profile or are not logged into it when you are access our fan page, whereby some functions (such as the Messenger) cannot be used here. We do not collect any data from you in this case. However, we would like to point out that data is collected by Facebook. At least the personal data that your browser transmits to the Facebook server will be collected.

This is usually data that is technically required to provide you with the site for viewing while ensuring a secure and stable display. To our knowledge, this means at least the following information, that results from a logfile line:

• Internet protocol address (IP address)
• Time and date of access
• Time zone difference from Greenwich Mean Time (GMT)
• The concretely accessed page
• Access Status / Hypertext Transfer Protocol (http)
• Amount of data that has been transferred in each case
• Website from which access to our fan page takes place (referrer URL)
• Used internet browser (incl. language and version)
• Operating system used

For more information, we refer to Facebook's data policy, which you can access under the following link https://www.facebook.com/policy.php. In addition, when you visit our fan page by Facebook, so-called cookies are stored on your used device, which enables Facebook to create user profiles through your preferences and interests, so that you can see targeted advertisements (both inside and outside of Facebook).

For more information, see Facebook's cookie policy, which can be accessed under the following link: https://www.facebook.com/policies/cookies/. We would like to point out that you can prevent the storage of cookies at any time by setting your browser appropriately. Further information in this context we have compiled with regard to the most common browsers below, yet we point out that this may limit the functionality of our Facebook fan page.

• Mozilla Firefox: https://support.mozilla.org/de/kb/verbesserter-schutz-aktivitatenverfolgung-desktop
• Microsoft Edge: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
• Google Chrome: https://support.google.com/chrome/answer/95647
• Opera: https://help.opera.com/de/latest/web-preferences/#cookies
• Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac

Exclusively informational use of our Facebook fan page (with log-in)

If you visit our Facebook fan page while being logged into your Facebook profile, further personal data will be collected by Facebook in addition to the data mentioned in clause 6.1. For more information, see Facebook's Privacy Policy, which can be accessed here: https://www.facebook.com/policy.php.

Use of special features of our Facebook fan page

• Contact
  If you contact us via Facebook Messenger, we will receive the appropriate information. Contact details voluntarily provided by you (e.g. e-mail address or telephone number) will be stored and processed by us in order to process your request. This is done on the basis of our legitimate interest under Art. 6 sec. 1 lit. f GDPR.

  We also point out the following:
  As a pharmaceutical company, we are legally obliged to report requests that describe drug and medical device safety-related events, to document them and, if necessary, to report them to the competent authorities. This notification may also include personal information, such as your name, place of residence, health claims or the like, if you have disclosed it explicitly and voluntarily to us. In order to obtain further information, it may be necessary for URSAPHARM to contact you. The legal basis for this data processing is Art. 6 sec.1 lit. c GDPR together with Section 3 MPSV or Section 63 c AMG. Furthermore, for reasons of pharmacovigilance, we are obliged in this case to store your data for at least 5 years for testing purposes in accordance with the legal requirements. After the end of the legal periods, your data will be deleted or anonymized.

• Commentary on a post
  If you make a comment under a post written by us, we will also receive information. We do not receive any further information or personal data, except those that are publicly available within your profile.

• "Like-Me Button"
  If you mark a post with a "Like Me" button or one of the available emojis, we will also receive information. We do not receive any further information or personal data, except those that are publicly available within your profile.

Facebook Insights

By means of Facebook Insights (for more information on Facebook Insights, please visit: https://www.facebook.com/business/pages/manage#page_insights and the following link https://www.facebook.com/help/pages/insights) to provide us with anonymous statistics via our Facebook fan page. This is, for example, information about page subscriptions, likes, post coverage and post interactions, page views, page previews, actions on our site, videos, stories, people, news. For individual statistics, we can parameterise, e.g. by demographic data. We use these statistics to optimize our fan page and make it more suitable for demand. We do not have access to the usage data collected by Facebook for the production of these statistics by means of cookies. The legal basis for the processing of this data is our legitimate interest under Art. 6 sec. 1 lit. f) GDPR to achieve an improvement of the user experience of our Fanpage visitors in accordance with target groups.

Facebook Ads

We run ads on Facebook. In order to be able to use our advertising as targeted as possible, we define target groups by means of Custom Audiences (further information: https://www.facebook.com/business/help/744354708981227?id=2469097953376494).

For this purpose, we only use the sources that Facebook provides to us. Information from other sources or even from customer lists or offline contacts are not used by us in any case.

Furthermore, we are able to create a specific target group based on the Audience Insights of Facebook (further information: https://www.facebook.com/business/insights/tools/audience-insights) by parameterizing demographic data collected via Facebook.

We do not have access to the usage data collected by Facebook for the production of these statistics by means of cookies. We use these tools to tailor our advertising to your needs. The legal basis for the processing of this data is our legitimate interest under Art. 6 sec. 1 lit. f) GDPR to supply a demand-oriented and effective advertising. The following page allows you to set ad settings on Facebook and thus not allow certain ads: https://www.facebook.com/ads/preferences/. We are able to display the perfomance of our advertisements through the Ad Center. Among other things, we receive information about the estimated reach (number of people who have viewed our ad at least once), the post interactions (total number of actions performed by persons in connection with our ads) and the link clicks (number of clicks on links within our ad). Within the Ad Manager, we receive additional detailed information so that we can break down our various campaigns using various anonymous metrics (including demographic data) to obtain information on results, reach, or impressions.

Sweepstakes/Competitions

We create sweepstakes/competitions for our Facebook fans. For each one, we provide terms of use that are in accordance with Facebook's guidelines (https://www.facebook.com/policies/pages_groups_events/).

If participation is made by a private message via Facebook Messenger, contact details provided by you (e.g e-mail address or telephone number) are stored by us on the basis of our legitimate interest in accordance with Art. 6 sec. 1 lit. f GDPR to conduct our competition. As soon as the competition is completed, this data will be deleted immediately. The winner will also be informed of his winnings via Facebook Messenger. Name and profile will not be published.

Your rights

In the following, we will clarify your rights under the GDPR. The GDPR can be retrieved here as a complete document.

• Right to information under Art. 15 sec. 1 GDPR
  You have the right to request confirmation from us as to whether you personal data is processed by us. If this is the case, you have a right to information about these personal data, in addition to the right to information about processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your personal data has been disclosed or will be disclosed in the future (in particular for recipients in third countries or international organisations), the storage period or the duration of storage. Criteria for determining the retention period, the existence of a right of rectification or erasure of the personal data concerning you or the right to restrict the processing on our part, as well as the existence of a right of objection to such processing, the existence of a right of appeal to a supervisory authority, all available information on the origin of the data (in the event that it was not collected by us), the existence of automated decision-making, including profiling and, where applicable, meaningful information on the logic involved, such processing.

• Right to rectification under Article 16 GDPR
  You have the right to request from us without delay the correction of inaccurate personal data as well as the completion of incomplete personal data concerning you.

• Right to erasure ("right to be forgotten") under Article 17(1) GDPR
  You have the right to request that we delete the personal data concerning you immediately. However, under Article 17(3) GDPR, that right does not exist where processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest in the field of public health, for archival purposes in the public interest or for the assertion, exercise or defence of legal claims.

• Right to restrict processing under Article 18(1) GDPR
  You have the right to request from us to restrict the processing of your personal data if you dispute the accuracy of your personal data (the restriction applies to the duration that allows us to verify the accuracy), the processing of your personal data is unlawful and you refuse it to be deleted, we no longer need your personal data for the processing purposes, however, you need them to assert, exercise or defend legal claims or you have objected to the processing under Article 21(1) GDPR (the restriction applies for the duration, as long as it is not established whether our legitimate reasons outweigh yours).

• Right to data portability under Article 20 GDPR
  You have the right to receive the personal data concerning you from us in a structured, common and machine-readable format, as well as to make a transfer to another controller without hindrance on our part (or to request a direct transfer from us to another controller, if technically possible) if the processing by us was based on a consent or a contract or was carried out by automated procedures.

• Right to revoke consents given in accordance with Art. 7 sec. 3 GDPR
  You have the right to revoke a given consent to us at any time with effect for the future, so that the data processing, which was carried out on the basis of your consent, can no longer be continued for the future, but the legality of the processing carried out up to your revocation is not affected by this.

• Right to appeal under Article 77 GDPR
  Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of personal data concerning you violates the GDPR. As a rule, you can contact the supervisory authority of your usual place of residence, your workplace or the place of the alleged infringement. Further information is available on the website of the Federal Commissioner for Data Protection and Freedom of Information at: https://www.bfdi.bund.de

Right to object

In addition to the aforementioned rights, you also have the right to object at any time against the processing of your personal data, which takes place on the basis of the performance of a task that takes place in the public interest or in the exercise of official authority (Art. 6 sec. 1 p. 1 lit. e GDPR) or to safeguard legitimate interests on our part (Art. 6 sec. 1 p. 1 lit. f GDPR), provided that there are grounds for this which arise from your particular situation. In the event of an objection, no further processing of your personal data will be carried out unless we can prove compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms or unless the processing serves to assert, exercise or defend legal claims. In the case of the processing of your personal data for the purpose of direct marketing or profiling, if there is a connection to direct marketing, you have a general right to object, without the need for reasons arising from your particular situation. In the event of an objection, we shall immediately stop processing the personal data for these purposes.

To exercise your right of withdrawal or objection, please send an e-mail to: datenschutz@ursapharm.de or contact Facebook's data protection officer using the following form: https://www.facebook.com/help/contact/540977946302970